Emergency

Emergency Command

One video platform for every device in the field

For emergency management, public safety and transport agencies: bring CCTV, body-worn cameras, SIP phones, legacy room systems and software clients into a single real-time platform, then drive it from your dispatch system through open APIs. Fully self-hosted.

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Challenges

Command centers lack live video from the scene

CCTV, radio and conferencing systems do not talk to each other

Field links run on unstable mobile or rural networks

Incident communications must stay off third-party clouds

What we deliver

Field device ingest

GB28181 / RTSP cameras, body-worn and portable units join through the device gateway.

Unified communications

SIP phones and SIP / H.323 room systems share the same session with desktop, mobile and browser users, with individual and group calls, broadcast, barge-in and forced release.

Multi-level command

Each level runs its own cluster; devices connect locally, local calls stay local, cross-level calls are bridged on demand.

Video wall & dispatch integration

Put many feeds on the video wall, linked to a GIS map; server APIs and SDKs let your dispatch platform admit, mute, remove and lay out participants.

Recording

Server-side recording of sessions and field feeds, stored on your infrastructure.

Secure by design

End-to-end encryption (TLS signaling, SRTP media), offline deployment inside your network, on x86 or ARM servers.

Why SRTC

GB28181 / RTSP device ingest

SIP / H.323 and WebRTC interop

Tiered clusters with local access

Voice-first weak-network handling

GIS map linked to live video

Group calls, broadcast, barge-in

Open APIs for dispatch systems

Encrypted end to end, fully self-hosted

Customer stories

Customer names are withheld for confidentiality.

Government & public sector

20+government agencies and public institutions

Who

Public resource trading and government procurement centers (5)Police departmentsA customs officeSmart-city and smart-parking programsVehicle registration officesAdministrative service centers

Use cases

Remote bid opening and evaluation integrated with trading platforms
Remote evidence collection for police, saving 60% of case-handling time
Remote customs inspection across private and public networks, fully recorded
Emergency command bringing CCTV, body cameras, drones, satellite phones and room systems into one session

Industrial IoT

An industrial technology company

GB28181 cameras connected via the device gateway

GB28181Device gateway

Unified comms

A communications equipment vendor

SIP / H.323 room systems interoperating with WebRTC

SIPH.323Legacy reuse

See all customer stories

FAQ

Can field cameras join a command session directly?

Devices that speak GB28181 or RTSP join through the device gateway. Their video can then be subscribed, shown on the video wall and recorded like any participant.

How do we deploy across regional and local command centers?

Run an independent cluster at each level. Devices connect to their local cluster, so local sessions never consume uplink bandwidth and keep working even if the uplink goes down.

What happens on a very poor field connection?

The media layer lowers video bitrate and frame rate first, and drops video entirely if needed to keep audio flowing. Lost packets are retransmitted, and the server paces downlink traffic with audio on a priority lane.

Ready to build?

Get a self-hosted trial, SDK access and hands-on help from our engineers